Customer Support
How Can We Help?
Call, email or send a support request. Tell us which service is affected and what’s happening.
Active Outage or Critical Issue?
Call CFC and open a ticket with your service provider so troubleshooting can begin. Include the provider ticket number in your request.
For urgent issues, use the phone number above as well as the form.
What Happens Next
We review your request, clarify any missing details and help coordinate the appropriate provider follow-up or escalation.
Have a Provider Ticket?
Include the ticket number, affected location, when the issue started and the current business impact. Keep passwords and payment details out of this form.